United State Shipping Service ("USSS," "we," "us," or "our") provides ocean, air, ground, and warehousing logistics services from the United States to destinations worldwide. We handle personal and business information as part of quoting, booking, moving, and tracking freight, and we take that responsibility seriously. This policy applies to our website, our tracking tools, and any other service that links to it.
We collect information in a few different ways, depending on how you interact with us:
We use the information we collect to:
Because we coordinate shipments to and from destinations outside the United States, information you provide may be transferred to, stored, and processed in countries other than your own — including the destination country of your shipment and the countries where our carriers and partners operate. We take reasonable steps to ensure that information transferred internationally receives an appropriate level of protection consistent with this policy.
We use administrative, technical, and physical safeguards designed to protect the information we hold, including encrypted transmission on our website, access controls on internal systems, and vetting of the third parties we work with. No system is completely secure, and we encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your account.
We keep information for as long as necessary to provide our services, meet legal, tax, customs, and regulatory recordkeeping requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the obligations that apply to it. When information is no longer needed, we take steps to delete or de-identify it.
Depending on where you live, you may have rights over the personal information we hold about you. Where applicable law grants these rights, you can:
Request a copy of the personal information we hold about you.
Ask us to update inaccurate or incomplete information.
Ask us to delete personal information, subject to legal recordkeeping needs.
Unsubscribe from promotional emails at any time using the link provided.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before completing certain requests.
Our services are intended for businesses and individuals entering into commercial shipping arrangements, not children. We do not knowingly collect personal information from children, and we ask that our services not be used by anyone who does not meet the age of majority in their jurisdiction.
Our website may link to carrier portals, customs authorities, or other third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
We may update this policy from time to time to reflect changes in our services, technology, or legal requirements. The version posted on this page is always the current one, and continued use of our services after an update means you accept the revised policy.
If you have questions about this policy or want to exercise your privacy rights, reach out and we'll respond as quickly as we can.
Email us directly, or reach the full team through our contact page.
See also our Terms of Service, which govern your use of United State Shipping Service.
